FAQ

Common questions

The questions we’re asked most, gathered in one place. Each one links to the page where it’s answered in full, because the answer usually needs the context around it.

What we promise

Can you promise we’ll show up in AI answers?
Can you promise we’ll be named?
Will you tell us if you think we shouldn’t hire you?

The review

Is the review paid?
Do we have to start with the review?
Can the review be the whole engagement?
What do we need to give you?
Can we act on it ourselves?

The program

How are the three levels different?
Why can’t you publish what’s in each level?
Can we change levels later?
Is there a minimum term?

Cost and time

What does it cost?
How long before we see anything?
Why won’t you give a ballpark?
Three to six months feels long. Can it be faster?
What if we go three months and nothing has moved?

The advertising rules

Will you ask our customers for Google reviews?
How is this different from a general SEO agency?
Will the review tell us we’re breaking the rules?
Is this a compliance service?
Who is responsible if a page turns out to be a problem?

Measurement and reporting

Can we see the criteria?
Why only twenty questions?
Can we get the report more often than monthly?
What happens if the numbers go down?

Who we work with

Do you only work with clinics?
Do you work with dental or skin cancer clinics?
Will you work with our competitor?
How many people are you?

Still not answered

The two pages below cover most of what a first conversation would, including the questions we think you should be asking any firm like ours.

How to choose a consultant Ask us directly